TRADE PROCEDURE

Inquiry and Quotation:

• The buyer submits an inquiry specifying product requirements, quantity, and delivery terms.
• Oáza Siva s.r.o. provides a detailed quotation, including product specifications, pricing, shipping terms (Incoterms), and payment conditions.

Order Confirmation:

• The buyer reviews and confirms the order by issuing a formal Purchase Order (PO).
• Oáza Siva s.r.o. acknowledges receipt of the order and prepares a Proforma Invoice.

Payment Terms:

• Payment is made as per the agreed terms, typically via bank transfer (TT). or other secure methods.
• For new buyers, a deposit or advance payment may be required.

Production and Quality Assurance:

• Manufacturing or product sourcing begins as per the buyer’s specifications.
• Oáza Siva s.r.o. conducts thorough quality checks to ensure compliance with the agreed standards.

Packaging and Documentation:

• Products are securely packed to international shipping standards.
• Necessary documentation (e.g., Invoice, Packing List, Certificate of Origin, Bill of Lading) is prepared.

Shipping and Logistics:

• Shipment is arranged as per the agreed Incoterms (EXW, FOB, CIF, etc.).
• Buyers are updated with tracking details and estimated delivery timelines.

Customs Clearance:

• Oáza Siva s.r.o. ensures proper documentation for smooth customs clearance.
• Assistance is provided to resolve any customs-related queries.

Delivery and Final Payment:

• Goods are delivered to the buyer’s specified location.
• Final payment (if applicable) is settled upon delivery or as per the agreed terms.

After-Sales Support:

• Oáza Siva s.r.o. offers ongoing support to ensure buyer satisfaction.
• Feedback is welcomed to improve future transactions.